Have been busy these past few weeks...
work work work..haihh
anyways..i dun feel happy...
i used to like working...bt nw hate it so muchhhhh!!!!!
every single day its so hard to be happy...
recently a lot has been goin on..
eversince july, there have been a lot of ppl resigning
nt jz our dept..bt other dept as well..
guess the pressure must b too much..
frm our side..the numbers are increasing..
2 frm reservations, 1 guest service officer, 1 guest service manager
1 bellman, n nw 2 front office associates..
haihhhh......sometimes i jz wanna go home n stay at home..
its so annoying at work..dealing wit the guests..
especially those ppl wit some attitude issues..
who talk as if they wanna fight..
most of the time its nt even our fault..
- when u (guest) make a reservation, plz la..confirm izit wit or without b'fast
n dun jz let it out on the fnb n oso reception side..
- when u (guest) check in at 9-10am? plz understand tht the rooms are nt ready
who the F checks in so early? check in time is after 2pm..n rooms are always subject
to availability..
-when u (guest) wanna make a phone call..y nt usin ur cell phone 1st??
- when ur(guest) key cards can't work..dun jz let out ur frustrations on the reception
coz sometimes its ur fault..who kal u to put near ur hp..stupid
- when u(guest) want to take a taxi..jz pay cash k! dun give extra job to us..n say " charge it to my room"
- n if u(guest) wan to ask for directions, go to the concierge! we're nt so free to answer ur questions
" hw much isit to here? hw long isit to here? " ahhhh!!!!!!
- n plz b more understanding k..dun jz make accusations n blame everything on reception
especially singaporeans!! idiotic ppl..
these are several factors that jz make me unhappy..guess i'm nt customer friendly
hahaha...its jz sometimes we hav things to do..n when we're busy..at least open ur eyes n c we're busy....donkeys..really donkeys..nt human..
i really wan to find another job...hopefully as soon as possible..
can't take another day of this bullshit..
haihh..if cn i would prefer to work in an office..
can do my things without being bothered..
my advice..never ever work at the front desk..its the suckiest job in the world..
well..there's a vacancy at sales..bt nt sure if i'm qualified for it..
might try 2ml...hmmm....thinking thinking thinking...
i dun feel so right..jz feel 50-50
mayb shud jz go some other place..
thinking~
Thursday, August 13, 2009
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